Terms & Conditions

Welcome to Paws & Plates! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Paws & Plates, you agree to comply with these terms.

1. General Information

Paws & Plates is a pet accessories store based in South England, providing high-quality products for pet owners. These Terms & Conditions apply to all users of our website, including browsers, customers, and merchants.

2. Ordering & Payments

• All orders are subject to availability and confirmation of payment.

• We accept secure online payments through major credit/debit cards and other available payment methods.

• Prices are listed in GBP (£) and include VAT where applicable.

• Paws & Plates reserves the right to change prices at any time.

3. Shipping & Delivery

• We offer nationwide and European shipping.

• Standard delivery times vary based on location and courier services.

• Paws & Plates is not responsible for delays caused by unforeseen circumstances.

4. Returns & Refunds

• Customers may return items within 14 days of receiving their order if the product is unused and in original packaging.

• Refunds will be processed after inspection of the returned item.

• Custom or personalized items are non-refundable unless faulty.

• To request a return, contact our support team at [your email/contact page].

5. Product Warranty & Liability

• We ensure our products meet high-quality standards, but we do not guarantee that they will fit every pet’s needs perfectly.

• Paws & Plates is not liable for any damages, injuries, or losses resulting from the use of our products.

6. Privacy Policy

• Your personal information is collected and stored securely.

• We do not share or sell your data to third parties.

• For more details, visit our Privacy Policy page.

7. Intellectual Property

• All content, images, and branding on this website belong to Paws & Plates.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Changes to Terms

• Paws & Plates reserves the right to update or modify these Terms & Conditions at any time.

• Continued use of our website after any changes indicates acceptance of the updated terms.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: sales@pawsplates.com
📍 Address: South England, UK

By shopping with Paws & Plates, you agree to these Terms & Conditions. Thank you for choosing us for your pet’s needs! 🐾